A Guide to Picking a Reputable Legal Reporting Agency
Attorneys, the police, insurance firms, and related organizations may sometimes want to quickly review legal paperwork related to certain hearings or proceedings. These organizations usually engage skilled real-time reporters for help transcribing their legal video or audio files into a form that’s easy for their personnel to consume. You may need professional transcriptionists to help with deposition reports, courtroom proceedings, or out-of-court arbitration so you can quickly proceed to the next step. Transcription services are also needed in public hearings or even medical board proceedings.
Here are tips for choosing the ideal court reporting firm from the many provides you can find online today.
Sometimes, spotting a reliable court transcription agency may be as straightforward as finding out about your colleagues’ most preferred provider. First of all, research what previous customers frankly think about it and take note of the downsides as well as upsides. Usually, referrals provided by colleagues are some of the most reliable ways to hire a transcriptionist as they give a more accurate feel of a provider’s reputation in your professional community.
Specific applications of legal audio or video transcription requires confidentiality in handling all relevant files. For example, police departments require an assurance that court proceedings reports in the possession of a third-party provider are not distributed to unintended audiences. So, as you ask around about a specific legal transcriptionist, you may want to find out whether their handling of confidential matters has always been above board.
In case of extremely sensitive information, the best court reporting firms assign the transcription responsibility to only accredited staff. Likewise, a customer may prefer dealing with an agency that has extra privacy safeguards in place, including comprehensive employee background screenings and fingerprint taking.
You’re better off starting with at least three referrals and then trimming the prospects to one. Visit each of the potential transcriptionists’ website. Based on particular website elements, you can assess the business’ professionalism. Does the website boast a standard design with pages that carry recent content? Likewise, are the various features of the website functioning well, such as navigation links and signup forms? Keep looking and determine if the agency has symbols of trust, including the Better Business Bureau. Is the agency a member of a local or national professional body?
It’s also essential to retrieve several past video/audio transcriptions and assess whether what’s written is a verbatim presentation of what you hear. You may find such files on the provider’s website, or you could ask them to email some electronic copies.
Hopefully, the above points can help you find a legal video transcription service that offers high-quality services the first time!